Vacancies

Parliament has been dissolved until after the general election and I am no longer an MP.

I am currently advertising for two roles in my constituency office:

• Caseworker (full-time)
• Communications Officer (part-time, 15 hours per week)

For both roles, upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further information.

To apply, applicants should email a covering letter (of no more than one side of A4) along with their CV to margaret.greenwood.mp@parliament.uk with the subject line “Job application – Caseworker" or "Job application - Communications Officer”.

The closing date for applications is 26 January 2023.

Interviews will be held in Wirral.

Caseworker

• Job Title: Caseworker (full-time)
• Location: Wirral
• Salary: In line with IPSA pay scales, £21,529 - £32,983
• Length of contract: Permanent

The successful applicant will be an enthusiastic and conscientious individual with excellent interpersonal skills, experience of problem-solving, a high level of literacy and attention to detail, and a good understanding of the current political situation, including a commitment to Labour Party values.

Key responsibilities:

• Assist with surgeries and other meetings and follow up as appropriate
• Gather relevant information to assist with resolving cases
• Draft responses to constituents
• Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, social media and face to face. Ongoing communication may be required
• Ensure that each case is dealt with promptly, sensitively, confidentially and accurately in accordance with the MP
• Log all cases; monitor progress and ensure all identified actions are taken
• Critically analyse patterns of enquiries and articulate the findings in reports and communication with the MP and other staff members
• Ensure records are kept and information managed confidentially in line with data protection legislation
• There may be a requirement for the role holder to work outside of the normal working hours and travel for work occasionally

Skills required: 

• Excellent written and verbal communication skills
• Excellent interpersonal skills and the ability to handle challenging situations
• Proficient use of Microsoft Office including Word, Excel and Outlook
• Ability to use case management software, or aptitude to learn how to do so 
• Ability to prioritise heavy workload in a busy environment and meet deadlines
• Ability to work effectively as part of a small team
• Ability to liaise effectively with constituents, external organisations and Members of Parliament

Communications Officer

• Job Title: Communications Officer (part-time, 15 hours per week)
• Location: Wirral
• Salary: In line with IPSA pay scales, £21,529 - £32,983 pro rata
• Length of contract: Permanent

The successful applicant will be an enthusiastic and conscientious individual with excellent written and verbal communication skills and a good understanding of the current political situation, including a commitment to Labour Party values. They will also have a good understanding of social media and the ability to generate content.

Key responsibilities:

• Attend constituency meetings as appropriate
• Produce press releases, liaise with the media, meeting deadlines as appropriate
• Establish, monitor and update a social media and online presence in the constituency. Produce online graphics and video content
• Draft correspondence and other written material
• Draft responses to constituents
• Deal with large numbers of standard queries, as well as assisting on more complex cases from members of the public by phone, email, social media and face to face. Ongoing communication may be required
• Critically analyse patterns of enquiries and articulate the findings in reports and communication with the MP and other staff members
• Ensure records are kept and information managed confidentially in line with data protection legislation
• There may be a requirement for the role holder to work outside of the normal working hours and travel for work occasionally

Skills required:

• Excellent written and verbal communication skills
• Proficient use of Microsoft Office including Word, Excel, Outlook and social media
• Ability to edit video and graphics, or aptitude to learn how to do so
• Ability to prioritise and meet deadlines
• Ability to liaise effectively with constituents, external organisations, local media and Members of Parliament
• Ability to work effectively as part of a small team
• Knowledge of the Wirral West constituency