Local Sources of Help

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There a number of different organisations or agencies in Wirral that offer free, independent, confidential advice and help on different matters.

I am always keen to help wherever I can but there may be occasions when they can offer more specialised advice. The sources of help and advice listed below are just a selection. You can find full details of their activities on their websites listed below.

You can also find details of your local councillors who may also be able to help at http://democracy.wirral.gov.uk/mgFindMember.aspx  

Wirral Council one-stop shops

One-stop shops offer help with a range of different matters such as applications for housing, Housing Benefit or Council Tax Support. There are full details of what they can help with at

You can find your nearest one stop at

Citizens Advice Wirral

Citizens Advice Wirral can help with a variety of problems such as debt, problems with housing and rent, relationship issues and consumer rights.

Citizens Advice offers advice over the phone and also face to face. It operates from several different places in Wirral. You can find the one nearest to you with opening times at

Hoole Road Hub, Woodchurch

The Hub is located in the centre of the Woodchurch and is a focal point for community activity.

It offers information on local services, access to the internet and printing, benefit/housing advice, early years and youth support and community development support services.

Wirral Advice Alliance

Wirral Advice Alliance is made up of several different organisations, including Merseyside Employment Law and Beechwood Community Trust.

The organisations that make up the Alliance can offer advice with welfare benefits, immigration issues, education, health and social care.

Merseyside Employment Law

Merseyside Employment Law is a community law centre and registered charity that provides specialist and generalist advice in the areas of Employment Law & Discrimination Law, including representation at Employment Tribunal and County Court.

Beechwood Community Trust

Beechwood Community Trust provides advice and guidance on all types of benefits It also assists in delivering a Job Club at St James. They can signpost residents to a food bank and assist with accessing services for fuel poverty.

Community Action Wirral

Community Action Wirral offers practical support for community groups getting started.

Wirral Connect (formerly Wirral CVS)

Wirral Connect works with a number of different community groups on mentoring projects to support vulnerable people locally. It also runs a forum for carers which acts as a safe space for them to make their voices heard.

Wirral Ark

Wirral Ark works with homeless people in Wirral to help them find housing and also offers other services like skills training.

Wirral Pathfinders

Wirral Pathfinders is a mental health self-help support group

Tomorrow’s Women Wirral (TWW)

Tomorrow’s Women Wirral (TWW) is a Charity for all Wirral women aged 18+ with a commitment to reduce offending and to provide support and assistance to those women who have never entered the Criminal Justice System but who want to make positive lifestyle changes.

Involve Northwest

Involve Northwest provides free advice on welfare benefits including completing application forms, tax credits and tribunal appeal representation

Age UK Wirral

Age UK Wirral provides advice and support to senior citizens and their families. It offers a range of services, including support for cancer patients, carers and a telephone helpline.

Money Advice Project

The Money Advice project offers free confidential advice with debt and money management for tenants of social landlords.

Wirral Group of the Motor Neurone Disease Association

The Group meets on the last Wednesday of each month. For full details visit

Sands (the Stillbirth and Neonatal Death Charity) Wirral and Chester Group

Sands supports anyone affected by the death of a baby. You can more on the group at